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Privacy Policy

*Effective Date: [26/07/2023]*

 

**1. Introduction**

 

Welcome to Sniff.! We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or interact with our services. By accessing our website and providing us with your information, you consent to the practices outlined in this policy.

 

**2. Information We Collect**

 

a. **Personal Information:** When you make a purchase, create an account, or subscribe to our newsletter, we may collect certain personal information, such as your name, email address, billing address, shipping address, and payment details. We use this information to fulfil your orders, communicate with you, and provide a personalised experience.

 

b. **Device and Usage Information:** When you visit our website, we automatically collect technical data such as your IP address, browser type, operating system, and browsing activity. This information helps us improve our website, analyse trends, and enhance your user experience.

 

c. **Cookies and Similar Technologies:** We use cookies and similar technologies to track your preferences and improve our website's functionality. Cookies are small text files stored on your device when you visit our site. You can manage your cookie preferences through your browser settings.

 

**3. How We Use Your Information**

 

a. We use your personal information to process and fulfil your orders, provide customer support, and send order-related notifications.

 

b. With your consent, we may send you promotional emails, newsletters, and marketing communications about our products, services, and special offers.

 

c. We use device and usage information to analyse website traffic, monitor the effectiveness of our marketing efforts, and improve our website's performance.

 

**4. Data Sharing and Disclosure**

 

a. **Third-Party Service Providers:** We may share your information with trusted third-party service providers who assist us in delivering our products and services. These providers may include payment processors, shipping companies, and marketing platforms. However, we ensure that they only use your data for the intended purposes and maintain its confidentiality.

 

b. **Legal Compliance:** We may disclose your information if required by law, or government authorities, or to protect our legal rights, privacy, safety, or property.

 

c. **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to this Privacy Policy.

 

**5. Data Security**

 

We implement industry-standard security measures to protect your information from unauthorised access, disclosure, or alteration. However, no data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

**6. Your Choices and Rights**

 

a. You have the right to access, correct, or delete your personal information. You can do so by logging into your account or contacting us directly.

 

b. You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us to update your preferences.

 

**7. Children's Privacy**

 

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have inadvertently collected data from a child, please contact us to remove the information.

 

**8. Changes to the Privacy Policy**

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through a prominent notice on our website.

 

**9. Contact Us**

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our customer support team through the contact details provided on our website.

 

*Last updated: [26/07/2023]*

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